Technology >> CEO Interviews >> February 18, 2005

Robert Hiss – Marketsoft Corporation

ROBERT HISS, President & CEO is currently President & CEO of MarketSoft Corporation, a prominent provider of Revenue Process Management Solutions. Prior to joining MarketSoft, Bob spent 17 years with Andersen Consulting. He led the Service Effectiveness practice in the Americas and prior to that the Sales Effectiveness practice in the Northeast US. Bob served as engagement partner for four Siebel Call Center/SFA implementations and six ERP implementations at well-known Fortune 500 companies. During these engagements, Bob managed executive relationships, performed systems planning, oversaw multi-million dollar projects, and led business process reengineering initiatives for some of the most advanced Customer Relationship Management in the world. Bob has a BS in Industrial and Operational Engineering from the University of Michigan Profile
TWST: Would you begin with that entry point: what is MarketSoft?

Mr. Hiss: MarketSoft is an application software company that has been in

business just shy of seven years. We're