Technology >> CEO Interviews >> October 25, 2000
MARK TAPLING has served as ServiceWare's President and Chief Executive
Officer since January 2000. Mr. Tapling previously served as President
and Chief Operating Officer from May 1999 to January 2000 and as Vice
President of Worldwide Sales and Professional Services from February
1998 to May 1999. From September 1996 to February 1998, Mr. Tapling was
employed by Comshare, Inc., a publicly traded business management
software company, most recently as Senior Vice President of Operations
for the Americas. From April 1994 to September 1996, Mr., Tapling was
employed by Lotus Development Corporation, a workgroup productivity
software company, that was acquired by IBM in June 1995, most recently
as Region Director for the Northeast. From January 1988 to April 1994,
Mr. Tapling was employed by Soft-Switch, Inc., a message switch software
company, that was acquired by Lotus Development in April 1994, most
recently as Area Vice President. Mr. Tapling received a Bachelor of
Science degree in Economics and Management from Michigan State
University. Profile
ServiceWare Technologies Inc.?
Mr. Tapling: ServiceWare was founded in 1991 as an organization whose
sole mission was to
