Industry & Services >> CEO Interviews >> September 25, 2000
JAMES C. MADDEN, V is Chairman, President and Chief Executive Officer of
Exult, Inc., a provider of comprehensive, Web-enabled integrated
services designed to manage the entire human resources department for
Global 500 corporations. As President and CEO since Exult's inception,
he is responsible for setting the firm's strategy, building its overall
business and client base, and overseeing the successful delivery of
client solutions. His charter is to partner with client companies in a
long-standing, value-based relationship, and to offer credentialed
process delivery expertise that provides accelerated and tangible
operational benefits. Prior to Exult, Mr. Madden joined MCIs $2 billion
outsourcing unit in 1993 as Vice President and Managing Director of the
Los Angeles office, and then became General Manager of the company's
Pacific Region in 1994. In 1995 he was named President of the US and
Latin American Divisions and became Corporate Chief Financial Officer in
1997. He also served as an active member of the Executive Steering
Committee for each major outsourcing client. Prior to MCI, he was a
Principal at Booz-Allen & Hamilton, where he created and led the firm's
IT and process re-engineering practice in Southern California. Mr.
Madden began his career with Andersen Consulting, where he created and
led Andersen's first outsourcing practice on the West Coast. Mr. Madden
graduated Magna Cum Laude from Southern Methodist University with
degrees in Business and Geology. He has served as a Board member for
several global, professional service organizations, including companies
based in the US, UK and Canada. Additionally, he is a frequent speaker
on technology-enabled business solutions, and sits on the Advisory Board
of several professional associations and university business programs. Profile
Inc.?
Mr. Madden: Exult was started as a collaboration between myself and
General Atlantic Partners in the fall of 1998
