Technology >> Analyst Interviews >> November 8, 1999

Customer Relationship Management : Sarah Bernstein – First Union Securities

SARAH BERNSTEIN is a Vice President with First Union Securities, Inc., where she covers Enterprise/Internet Software companies. Previously, she worked in investment policy analysis, advice, and development as a Project Director to develop an equity financing vehicle for small growth companies. She has also worked as a Senior Economist for Governor Cuomo's Commission on Competitiveness. Ms. Bernstein holds a Bachelor's degree in Politics and a Doctoral degree in Economics. Profile
TWST: What led you to focus your research efforts on the Customer

Relationship Management software sector?

Ms. Bernstein: I initiated coverage on Customer Relationship Management

(CRM)