Technology >> CEO Interviews >> March 24, 2003

Alan Trefler – Pegasystems Inc (pega)

ALAN TREFLER is the Founder and Chief Executive Officer of Pegasystems Inc. He also serves as Chairman of the company's Board of Directors. Mr. Trefler has guided Pegasystems' technology vision since he founded the company in 1983. He was granted a US patent in 1998 for the distinctive Inherited Rule Base Architecture, which provides the framework for the company's process automation management solutions. Mr. Trefler has consulted extensively in the use of advanced technologies, customer service processing, expert systems and work automation. He is an active member with a number of industry associations, including AIIM (The Association for Information and Image Management), IEEE, TAWPI (The Association for Work Process Improvement), the Greater Boston Chapter of the Association for Computing Machinery, ASQ (the American Society of Quality) and BPMI.org (Business Process Management Initiative). Prior to founding Pegasystems, Mr. Trefler managed an electronic funds transfer product for TMI Systems Corporation, a software and services company. Mr. Trefler has frequently presented to international audiences and has written for major publications. He has also been profiled in such publications as The Boston Globe, Forbes and Inc. Mr. Trefler's interest in computers and expert systems originates from collegiate involvement in tournament chess, during which time he achieved a Master rating and was co-champion of the 1975 World Open Chess Championship. Mr. Trefler holds a degree with distinction in Economics and Computer Science from Dartmouth College. Profile
TWST: Would you begin with a brief historical sketch of

Pegasystems?

Mr. Trefler: The company was founded in 1983 to pursue a mission

that we thought would allow businesses to radically change