Consumer >> CEO Interviews >> November 7, 2000

William Fraine – Zoho Corporation

WILLIAM FRAINE is the President and Chief Executive Officer of Zoho Corporation. He joined Zoho after a 20-year career at FedEx helping Fortune 500 companies understand and fundamentally retool their supply chain processes. In his most recent position as Senior Vice President of Worldwide Sales, Mr. Fraine was responsible for a team of 4,000-plus sales professionals. This team helped FedEx's customers reengineer their supply chains, reduce costs, maximize productivity, and significantly increase their profitability. He began his career at FedEx as a Service Agent. After turning around several poorly performing business units, he was asked to head up the European Sales in the mid-1990s. Within two years, Mr. Fraine was given the lead sales role for the company's largest geographic region ' the Americas and the Caribbean. In this position he 'productized' his supply chain knowledge, creating training and development programs enabling FedEx sales teams to deliver consulting-like services for improving clients' supply chain practices. By positioning FedEx as a strategic corporate partner, Mr. Fraine and his team grew the region's revenue over $1 billion annually. He also initiated FedEx's diversity program, and for these efforts was awarded the distinguished Ambassador Award from Ambassador Andrew Young in 1997. Profile
TWST: Could we begin with an overview of Zoho?

Mr. Fraine: Zoho was founded in March 1999. We're a B2B marketplace,

vertically focused on the hospitality industry. We've grown the company

to