Industry & Services >> Analyst Interviews >> June 24, 2002

Trends In Outsourcing: Peter Bendor-samuel – Everest Group

PETER BENDOR-SAMUEL is the recipient of the 2001 Outsourcing World Achievement Award, recognizing his impact on the outsourcing industry as a professional who demonstrates innovation, breaks new ground and establishes standards on which others can build. He is frequently asked to counsel industry giants, governments; provide insight to the press as to outsourcing and current business trends; and is a frequent keynote speaker at leading industry events. He is the Founder and CEO of Everest Group, one of the world's most prominent consulting firms; author of Turning Lead Into Gold: The Demystification of Outsourcing, a book that shares his insights into the principles that make outsourcing work successfully; and Editor-in-Chief of OutsourcingCenter, the largest online community providing educational resources focused on outsourcing. Profile
TWST: How is outsourcing defined?

Mr. Bendor-Samuel: In my book, Turning Lead into Gold, I defined

outsourcing as the transfer of ownership of a process or processes to a

service provider.