Technology >> CEO Interviews >> April 21, 2003
ROBERT DIENER is President and co-Founder of Hotels.com (formerly
Hotel Reservations Network). He has guided Hotels.com to become
one of the Internet's primary sources of accommodations
information and bookings worldwide. With almost 20 years'
experience in the travel industry, Mr. Diener has been a pioneer
in the hotel reservations industry and is a leader in the
explosive e-commerce market. Mr. Diener practiced law with the
international law firm of Gibson Dunn & Crutcher before beginning
his career in the travel industry. In 1984, Mr. Diener, along
with his Cornell Law School classmate, David Litman, began a
career in the in the airline business. The two then founded
Hotels.com in 1991. Today, Hotels.com is a leading provider of
hotel accommodations worldwide, and its Internet operations,
which began in 1996, are among the most successful on the
WorldWide Web. Under Mr. Diener's direction, Hotels.com has
forged long-lasting relationships with its hotel partners, as
well as with its more than 29,000 Internet affiliates, including
many of the Internet's major travel sites. As a leading travel
industry expert, Mr. Diener is a frequent source for news
organizations, including The Wall Street Journal, USA Today and
The New York Times. Profile
Hotels.com and an overview of things as they are now.
Mr. Diener: The company started in 1991. We were at the time a
call center
