Technology >> CEO Interviews >> May 4, 2001

Radha Basu – Support.com Inc (sprt)

RADHA BASU has served as President, CEO and Director of Support.com, Inc., since July 1999. Prior to joining the company, Ms. Basu was employed at Hewlett-Packard company for 20 years, most recently as Senior General Manager of the Electronics Business Software Organization. Ms. Basu joined HP in 1978 as an R&D engineer in HP Laboratories and after a series of promotions, moved to the Intercontinental Group in 1985 to pioneer HP's Sales and R&D operations in India, including the India Software Operation, where she served as Managing Director. In 1989, Ms. Basu returned to the US as General Manager of the International Software Organization. She took on worldwide responsibility of the Enterprise Solutions Organization in 1996, and assumed her most recent position as General Manager of EBSD in 1997. Ms. Basu left HP in January 1999 to engage in consulting and investment for Internet startup companies. Ms. Basu received a Bachelor of Engineering degree from the University of Madras, India, a Master's degree in Electrical Engineering and Computer Science from the University of Southern California, and is a graduate of the Stanford Business School Executive Management Program. Profile
TWST: Can we start out with a little history and a quick overview of

Support.com?

Ms. Basu: Support.com is just over three years old. It was founded by

two technologists who originally came