Industry & Services >> CEO Interviews >> December 9, 2003

MASSOOD ZARRABIAN – OUTSTART INC

MASSOOD ZARRABIAN joined OutStart as President and CEO in March of 2001 with more than twenty-five years of technology and management experience. Under his leadership, OutStart has grown from a newly funded software company with one product and a handful of customers to a leader in the e-learning applications market with strong revenues and thousands of customers. During his short tenure with OutStart he has overseen three successful acquisitions, most recently of Trainersoft Corporation, provider of a leading e-learning authoring tool. Prior to OutStart, he was President of the eService Division of Broadbase Software, a leading provider of eCRM solutions. Before that, as President and CEO of Servicesoft Technologies, a leading provider of intelligent eService solutions, he directed the succesful merger with Broadbase Software. Massood held executive positions with Lewtan Technologies Inc. and Cayenne Software, Inc. He has also held a number of senior management positions at Computervision Corporation. Massood graduated from the Massachusetts Institute of Technology with a Bachelor of Science degree in civil engineering. Profile
TWST: Can we start with an overview of OutStart?

Mr. Zarrabian: OutStart is just over three and a half years old. We

raised our first round of financing in January of 2001. We are a

software