Kelly D. Conway

KELLY D. CONWAY has been the President, Chief Executive Officer and a
Director of eLoyalty Corporation since its incorporation in May 1999.
Mr. Conway joined TSC in November 1993 as Senior Vice President, assumed
the position of Executive Vice President in July 1995 and became Group
President in October 1998. From 1991 until joining TSC, Mr. Conway
served as a Partner in the management consulting firm of Spencer, Shenk
and Capers. Prior to that, he held various management positions with
Telcom Technologies, a manufacturer of automatic call distribution
equipment, including President and Chief Executive Officer from 1989 to
1991, and Vice President of Finance and Marketing from 1984 to 1989.