Technology >> CEO Interviews >> June 21, 2004
ZACK B. BERGREEN founded Astea International Inc. in 1979, and continues
to serve as President, Chief Executive Officer and Chairman of the
Board. Under his leadership, the company has grown from a consulting
firm specializing in field service applications to a dominant global
provider of service-centric CRM solutions, integrating all customer-
facing business processes for companies that manage mission critical
assets. In addition to setting corporate direction, Mr. Bergreen
oversees daily operations and plays an active role in nurturing
relationships with major customers, partners and investors worldwide.
His reputation as an industry pioneer and visionary is the result of his
extensive background in applications and professional services. Prior to
Astea, he held senior executive positions with such leading companies as
Gould Electronics, Bechtel Corporation and General Signal. He holds a
Bachelor of Science degree and a Master of Science degree in Electrical
Engineering from the University of Maryland. Profile
TWST: Please give us a brief history of Astea International.Mr. Bergreen: Astea is a products company that develops application
software for an organization that services customers that deal