Technology >> CEO Interviews >> September 15, 2003

Dave Gould – Witness Systems (wits)

DAVE GOULD joined Witness Systems as President and Chief Executive Officer in February 1999 to build on the company's strong leadership position in quality monitoring and launch a strategic expansion into performance optimization and electronic learning management solutions for Internet-enabled call centers. In November 1999, Mr. Gould assumed the position of Chairman of the Board, and in February 2000, he led the team that took Witness Systems through its initial public offering (NASDAQ: WITS). Having held leadership roles with both startup and larger technology companies, he offers a broad range of experience that touches every aspect of the business. A proven industry leader with a breadth of knowledge in launching and growing businesses in emerging markets, Mr. Gould possesses sound experience in predicting market developments, setting and adjusting strategy, and leading organizations amidst changing market dynamics. Mr. Gould joined Witness Systems from Boston-based InStream Corporation, where he served as chairman and CEO of the early-stage Internet electronic commerce company targeting the healthcare market. Prior to his roles with InStream, he served as president of DCA's Remote Access Division (now Attachmate Corporation), where his organization firmly established itself as one of the three leaders in that emerging software market. He also has held management positions with Management Science America (MSA). He holds a bachelor of science degree in Econometrics from the University of Pennsylvania and an MBA from Emory University. Profile
TWST: Could you give us an overview of Witness Systems and your product?

Mr. Gould: Witness is the leading provider of solutions that help

organizations optimize the performance of their