Technology >> CEO Interviews >> September 15, 2003
ENVISION TELEPHONY has been built from the ground up through the vision
and leadership of its Founder and CEO, RODNEY KUHN, a pioneer in the
field of CTI and call center technology. Throughout his career, Mr. Kuhn
has identified industry trends to create first-to-market solutions. Mr.
Kuhn introduced Envision Telephony to the market through the launch of
its first product, SoundByte Enterprise_. The product has since received
several industry awards, including Product of the Year and Editor's
Choice distinctions and provides the technology behind some of the most
customer-focused call centers in the nation. SoundByte Enterprise
provides the foundation to Envision's newest product, Click2Coach_,
which was launched in June 2000 in an effort to help contact center
agents become more effective through a suite of e-learning tools. Prior
to founding Envision Telephony, Mr. Kuhn helped develop computer
telephony standards while developing voice messaging products for Active
Voice, a leading manufacturer of voice processing systems. Profile
services that you offer.
Mr. Kuhn: We started in 1994. We are a company that develops, markets,
and delivers software to
