Technology >> CEO Interviews >> September 15, 2003
NORM SMITH is the President and Chief Executive Officer of Zamba
Corporation. With over 24 years in the technology services and software
industries, Mr. Smith is a veteran technology executive who brings vast
business experience to ZAMBA. Mr. Smith most recently served as a
Managing Director of CEO Partnerships, former corporate executives
focused on helping emerging high-technology companies develop their
businesses. He also founded ISANI.com, an Internet Services company;
served as Interim President and CEO of Context Integration; and was an
Executive Vice President at BSG Consulting. Mr. Smith is no stranger to
ZAMBA thanks to his prior experience as Executive Vice President and
Chief Operating Officer of ZAMBA's predecessor company, Racotek, Inc. In
that role, he successfully led the company's transition from a mobile
technology product company to a Customer Relationship Management systems
integrator. He helped position ZAMBA for seven straight quarters of
revenue growth and EBITA profitability, reversing more than 10
consecutive quarters of poor performance. In addition, he was a partner
with Andersen Consulting, where he worked for more than 16 years. Mr.
Smith has a Master's of Business Administration from George Mason
University, and a Bachelor of Science degree from the Wharton School at
the University of Pennsylvania. Profile
Mr. Smith: We mainly help businesses get better at sales, a little bit
of marketing and/or service. It is typically around
