Technology >> CEO Interviews >> September 3, 2003
MARK J. EFFINGER is Corporate Vice President ' Global Engineering at
Telcordia Technologies, Inc. In his current role, Mr. Effinger is
responsible for customer solutions and technology that Telcordia
designs, develops, and delivers to communications service providers,
across all markets including fixed/wireline telephone,
mobility/wireless, cable TV, and data/internet service providers. He
manages a senior team of solutions engineers who are dedicated to the
largest carriers around the world, and also a team of bid managers
responsible for preparing proposals and offers. Previously, Mr. Effinger
was the Telcordia Chief OSS Architect responsible for global technical
sales and marketing of Operations Support Systems (OSS) solutions. His
team won significant contracts, including the industry's first Voice-
over-IP OSS contract with strategic partner, Cisco Systems, Inc., in
1998. His team also engineered and executed a very successful Telcordia
OSS marketing campaign for the launch of a new Telcordia OSS Solution at
the Supercomm trade show (June 2001). He is a frequent speaker at
industry forums and conferences, including the IEC (International
Engineering Consortium), the TMF (TeleManagement Forum), the ICM, and
TeleStrategies on a broad range of industry issues. Mr. Effinger joined
Telcordia in 1986 and has worked in software development and testing,
systems engineering, and strategic planning. He was responsible for
defining a new Service Assurance OSS strategy, which included a new
workforce dispatch management system ' branded 'The Telcordia Force
System' ' which is now one of Telcordia's best selling new operations
systems. In 1995, Mr. Effinger established the first solutions
architecture group within Telcordia. Prior to joining Telcordia, he
spent two years at Wisconsin Bell Telephone (now part of SBC) as a
software engineer on several computer mechanization projects, including
a calling card fraud detection system. Mr. Effinger earned his Bachelor
of Science degree in Computer Science & Engineering from the Milwaukee
School of Engineering in 1986, and did his graduate work at the
University of Southern California, earning a Master of Science degree in
Computer Science in 1987. Profile
Technologies and a picture of things as they are now.
Mr. Effinger: Telcordia was formed out of what was originally Bell
