Technology >> CEO Interviews >> January 13, 2003

Zack Bergreen – Astea International Inc (atea)

ZACK B. BERGREEN founded Astea International Inc. in 1979, and continues to serve as President, Chief Executive Officer and Chairman of the Board. Under his leadership, the company has grown from a consulting firm specializing in field service applications to a dominant global provider of service-centric CRM solutions, integrating all customer- facing business processes for companies that manage mission critical assets. In addition to setting corporate direction, Mr. Bergreen oversees daily operations and plays an active role in nurturing relationships with major customers, partners and investors worldwide. His reputation as an industry pioneer and visionary is the result of his extensive background in applications and professional services. Prior to Astea, he held senior executive positions with such leading companies as Gould Electronics, Bechtel Corporation and General Signal. He holds a Bachelor of Science degree and a Master of Science degree in Electrical Engineering from the University of Maryland. Profile
TWST: Please give us a brief overview of Astea International.

Mr. Bergreen: Astea International is one of the leading providers

of CRM products for service-oriented companies. Basically,