Jim Flatley

JIM FLATLEY is President of Worldwide Sales and Service of Aspect
Communications. He brings to Aspect over 20 years of software solutions
sales experience. He draws from a wealth of knowledge and a strong
background in developing and leading highly effective sales and service
organizations. Mr. Flatley is committed to the success of Aspect’s
customers as they execute on their customer relationship management
strategies. He is responsible for developing and implementing an over-
arching sales and services strategy for the company, Mr. Flatley
oversees a worldwide infrastructure developed to drive customer success.
Before Mr. Flatley joined Aspect in 2003, he was Vice President of
Worldwide Field Operations at enterprise Web technology leader Plumtree
Software, where he increased revenue from early startup stages to $80
million in just 30 months. Prior to that he was Vice President of
Americas operations at Network General/Network Associates and was
responsible for over $500 million in revenue and a team of 700 sales and
service professionals. During his distinguished career, he has also held
positions at Siebel, AT&T and IBM. Mr. Flatley holds a Bachelor of Arts
degree in Marketing from Pennsylvania State University.