Industry & Services >> CEO Interviews >> May 11, 2000
JOHN FELLOWS joined RMH Teleservices in 1998 as the Chief Executive
Officer. Mr. Fellows brings 13 years of management experience in high
growth service organizations to the company. Prior to joining RMH, he
held various management positions at Pepsico, Inc. and served in senior
positions at PageNet, Inc., before becoming President of Telequest, a
privately held teleservices company. Under his leadership, RMH
Teleservices has significantly increased its client base in the
telecommunications, financial services and technical services sectors
and enhanced its service offerings in the insurance sector. As a result,
inbound revenues have increased dramatically during the past year and
now represent over 35% of the RMH's total revenues. Mr. Fellows earned
his BS from Texas A&M University and received his MBA from Loyola
College. Profile
TWST: Could you start out by giving us a brief overview of RMHTeleservices?
Mr. Fellows: RMH started business in 1983, primarily as a consultant to
the teleservices industry, and we began