Financial Services >> CEO Interviews >> November 17, 2003

Robert James – Cna Financial Corporation (cna)

ROBERT V. JAMES is Executive Vice President, U.S. Insurance Operations of CNA Financial Corporation. He is responsible for the direction and profitability of all US standard commercial lines. Before joining CNA in 1998, he served as President, Middle Markets, for AIG in New York. He is a former Allstate Insurance Company agent; independent agency producer and owner; and held marketing, underwriting, operations and technology assignments with Allmerica Financial Corp. At CNA, he has served in key leadership roles, including Chief Operating Officer of Commercial Insurance and Executive Vice President of the Technology and Operations Group. Mr. James is a Certified Insurance Counselor. He graduated from San Diego State University with a degree in Psychology and attended the Graduate School of Sales Management and Marketing, Syracuse University. Profile
TWST: Would you begin with a brief overview of CNA Financial

Corporation?

Mr. James: CNA Financial is a large insurance company that is in the

business of selling commercial products or