Industry & Services >> CEO Interviews >> June 24, 2002

Patrick O’neal – Sento Corporation (snto)

RONNIE JOHANSEN is serving as Senior Vice President of Solutions Development at Sento Corporation and served previously as Vice President of Operations. Mr. Johansen has been with Sento since June 1998. Prior to his arrival at Sento, he gained 11 years of successful software development and support center management. He is the former Director of International Development for Word Perfect Corporation. He served for two years as the Director of Technical Services for Novell in the Netherlands, where he was responsible for the successful consolidation of customer service in Europe, the Middle East and Africa. Mr. Johansen received a BA degree in Russian Studies from Brigham Young University. Profile
PATRICK O'NEAL is President and Chief Executive Officer of Sento Corporation. Prior to joining Sento, Mr. O'Neal served as Managing Director of Digital Lighthouse Corporation and as President of DLC's three subsidiaries that dealt with regulated industries (securities, insurance and mortgage). Mr. O'Neal acted as the Executive Manager for client companies including American Express Brokerage, Instinet Clearing Services (a wholly-owned subsidiary of Reuters), Norwest Bank, Sony U.S. and Sony Europe. As the executive contact for these companies, Mr. O'Neal participated in all aspects of contract negotiations, account review and executive level strategic decisions. He received his Bachelor's degree from Indiana State University and his Law degree (Doctor of Jurisprudence) from Indiana University. Profile
TWST: Would you give us a brief overview and a profile of Sento?

Mr. O'Neal: Sento traditionally has been known as a call center company.

Over the last two years we have for all intents and