JAMES KOBIELUS is a Senior Analyst for Burton Group (in Alexandria,
Virginia). He has over 18 years of experience in telecommunications and
distributed computing as an industry analyst, consultant and product
manager. His current areas of focus include Web services, enterprise
application integration, middleware, orchestration and collaboration. He
has published books on business process management and enterprise
application integration. He also writes a regular column, ‘Above the
Cloud’ for Network World.