Technology >> Analyst Interviews >> May 8, 2000

Outlook For Ecrm Stocks : Reginald King – Chase H&q

REGINAL D. KING joined JPMorgan H&Q in 1996 with more than 10 years experience in communications technology. For nearly three years he has developed JPMorgan H&Q's communications software research effort. Mr. King led the research effort in the public offerings for SpeechWorks (Lead Managed), Kana Communications, Apropos Technology (Lead Managed), MCK Communications, Ulticom and Witness Systems (Lead Managed). Having shared his insights on numerous industry panels, Mr. King is frequently quoted on CNN, CNBC and in print. Prior to joining JPMorgan H&Q, he was a Senior Business Analyst in the Hewlett-Packard Company's networked computer division. Prior to joining HP, Mr. King served as the Senior Analyst and Director of the United States Army's only deployable foreign communications systems analysis team. He received a BS from the United States Military Academy and an MBA from Harvard Business School. Profile
TWST: Chase H&Q has identified that real value in the software-centric

network can be found in applications such as e-business customer

relations management (eCRM). How do you define the