Industry & Services >> CEO Interviews >> November 2, 2003

Steven Rolls – Convergys Corporation (cvg)

STEVEN G. ROLLS is Executive Vice President of Global Customer Management and Employee Care businesses of Convergys Corporation. He has responsibility for the company's Employee Care Group, which provides comprehensive human resource function outsourcing services and systems support for global corporate and government employees. Mr. Rolls reports to James F. Orr, Chairman, President and Chief Executive Officer of Convergys, and is located in Cincinnati, Ohio. Prior to his current position, he spent 17 years with B.F. Goodrich, where he served as the company's Vice President and Controller, as Chief Financial Officer of its Canadian and Aerospace businesses and as the assistant treasurer. In addition to his experience with B.F. Goodrich, he has held marketing positions at Alberto-Culver, one of the country's leading manufacturers and marketers of personal care and household products and has held sales positions at Wilson Sporting Goods. In addition to his responsibilities with Convergys, Mr. Rolls is also a member of the Miami University Business Advisory Council, and he serves on the Board of Directors for Bethesda, Inc., Bethesda Foundation, Inc., and Beech Acres. He also served as a major group leader for United Way's 2001 Greater Cincinnati area campaign. Mr. Rolls holds a Bachelor's degree in Business Administration from Miami University and a Master's degree in Business Administration from Ohio State University. Profile
TWST: May we start out with a quick overview of Convergys Corporation

and how you see the company today?

Mr. Rolls: We look at the company in three different parts. One, we are

the largest