Industry & Services >> Analyst Interviews >> November 27, 2000

Outlook For Business Services: Adam Waldo – Credit Suisse First Boston

ADAM WALDO is a Senior Vice President covering North American Business & Profes-sional Services companies for Lehman Brothers. Prior to joining Lehman Brothers, he was the North American Business & Professional Ser- vices Analyst at Credit Suisse First Boston and Morgan Stanley and had been a consultant in the consumer marketing and customer retention practice groups at Bain & Company. Mr. Waldo received his MBA in Finance and Marketing from Northwestern University's J.L. Kellogg Graduate School of Management and his BA in Political Science from the University of Michigan. Profile
TWST: Will you begin by bringing us up to date on the performance of the

business services sector in 2000, year to date?

Mr. Waldo: That's a somewhat difficult thing to give you an answer