Technology >> CEO Interviews >> March 2, 2000

Neal C. Hansen – Csg Systems International (csgs)

Neal C. Hansen is Chairman and Chief Executive Officer of CSG Systems International, Inc. Mr. Hansen became Chairman and Chief Executive Officer of CSG Systems International, Inc. after directing the acquisition of CSG from First Data Resources in 1994. Under Mr. Hansen's leadership, CSG Systems International, Inc. (NASDAQ: CSGS) has grown from an $83-million company with approximately 550 employees in Omaha, Nebraska to a publicly held, $200-plus million international corporation employing over 1,250 people as of the third quarter of 1998. Mr. Hansen has spearheaded CSG's growth as a leading customer care and billing provider to the cable, direct satellite, data services and telephony markets. CSG is based in Denver, Colorado with operations in Omaha, Nebraska; Hilton Head, South Carolina; Tallahassee, Florida; Slough, United Kingdom; and Budapest, Hungary. Prior to the acquisition, Mr. Hansen co-founded Hansen, Haddix and Associates, an advisory management services and private investment firm, where he served as General Partner from 1989 to 1994. In 1984, Mr. Hansen joined Applied Communications, Inc., first as Executive Vice President, to create a successful sales and marketing organization. During his tenure, annual revenues increased from $5 million to $75 million. He was named President and Chief Executive Officer of Applied Communications, Inc., which became the world's largest provider of transaction processing software for financial institutions. In addition, he was instrumental in a public offering of ACI and later selling the company to US WEST. After the sale, he remained with US WEST as President of US WEST Data Systems Group, and was responsible for the operation and strategic direction of five US WEST software and services companies. Prior to that, Mr. Hansen co-founded First Data Resources, Inc. in 1971. He spent 12 years in various senior positions with First Data Resources, helping develop and grow the company to over $200 million in annual revenues. Mr. Hansen's career also included management roles with International Business Machines, after starting his career in 1967 as Product Engineer for Eastman Kodak. Mr. Hansen has been active and served on the Boards of numerous professional and service organizations, including the National Cable Television Association, Junior Achievement, Physicians' Clinic, Nebraska Independent College Foundation, Methodist School of Nursing, Methodist Hospital, Nebraska Wesleyan University and the Conservative Savings Bank. He has also served as a Board member for numerous private corporations. Mr. Hansen holds a BS degree in Electrical Engineering from the University of Nebraska. Profile
TWST: Let's start out by giving us a brief overview of CSG Systems

International the company's history, services, products, customers,

those kinds of things.

Mr. Hansen: I was one of the