Technology >> CEO Interviews >> January 3, 2003

Joseph Mullen – Bottomline Technologies Inc (epay)

JOSEPH L. MULLEN is President and Chief Executive Officer of Bottomline Technologies, Inc. Mr. Mullen's broad experience in management and operations has helped Bottomline to consistently gain marketshare. Prior to joining the company, he worked for 13 years at IBM and held a variety of sales and management positions, including Marketing Manager and Northeast Area Market Planning Manager. Throughout his career in the technology industry, Mr. Mullen has come to recognize that care for the customer is the key to business success. He leads the Bottomline team with this belief and a commitment to building solutions that customers want, to delivering and supporting those solutions as sold, and to maintaining trusting relationships with our valued customers and partners. Profile
TWST: Would you begin with a brief historical sketch of

Bottomline Technologies and a picture of things as they are now?

Mr. Mullen: I think an overview of the company is best described

by the