Technology >> CEO Interviews >> November 2, 2003

John Sykes – Sykes Enterprises Inc (syke)

JOHN H. SYKES, Chairman and Chief Executive Officer of Sykes Enterprises, Incorporated, founded Sykes in 1977 as a small technical engineering firm with a handful of employees. Since that time, Sykes has grown to one of the world's leading providers of customer management solutions and services with over 16,000 employees and 44 customer contact centers across 17 countries. Prior to founding Sykes, Mr. Sykes was employed by CDI Corporation, a publicly held technical services firm where he served as Senior Vice President in charge of Corporate Development. Profile
TWST: Would you give us an overview of Sykes Enterprises?

Mr. Sykes: Sykes Enterprises is predominantly a customer care enabler or

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