Industry & Services >> Analyst Interviews >> March 17, 2002

Global Services Outlook: Greg Cappelli – Credit Suisse First Boston

GREG W. CAPPELLI joined Credit Suisse First Boston in April 1997. He is a Managing Director and Senior Analyst responsible for heading the research coverage of CSFB's Global Services Team, where his focus includes the Business Services and Educational Services sectors of the economy. Mr. Cappelli ranked first place (1998-2000) in the Institutional Investor All-America Research Teams in the Educational Services category. He also ranked first place in the 2000 and 2001 Greenwich Associates survey of CEOs and CFOs. He has testified before the Senate Committee for the Web-based Education Commission Hearing in Washington, DC, and is frequently quoted in the press. Prior to joining Credit Suisse First Boston, Mr. Cappelli was a Vice President and Senior Research Analyst with ABN AMRO. He holds a BA in Economics from Indiana University and an MBA in Finance from Dominican University, where he graduated with honors. Profile
TWST: Growth stock investors want share appreciation. Broadly, how did

the services grouping perform in 2001 as a growth area for investors?

Can we focus on share appreciation when we talk about