TWST: Please begin with a brief historical sketch of the company and a
picture of the things you are doing at the present time.
Mr. Shah: The company is a NASDAQ listed company, trailing 12 months
revenue at about $345 million. WebEx provides software as a service
application, a set of collaborative applications to businesses across 70
countries, and we have about 2,000 employees.
TWST: Please tell us about your principal applications.
Mr. Shah: The principal one of WebEx is in collaborative applications
for sales and marketing, training support, especially between companies,
across company boundaries. And our applications are used in real time
for the functions that I described.
TWST: Would you describe the competitive landscape and the competitive
advantages that you enjoy?
Mr. Shah: This has always been a very competitive space, even before
WebEx came in, and we have got the leadership position in the real time
collaborative applications with close to 65% market share. And our
unique differentiation is our suite of applications that are designed
for this specific task, and our delivery infrastructure, our MediaTone
Intelligent Network that is the delivery infrastructure for delivering
these applications on a global basis as a software, as a service rather
than shipping technology as a software.
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