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TWST: Can we start out with an overview of PacifiCare Health Systems? Mr. Scott: PacifiCare is one of the leading managed care organizations
in the United States, principally the Western United States. We serve
eight states west of the Mississippi River. We are the largest Medicare
HMO in the country, serving almost 1 million seniors in a Medicare Plus
Choice HMO environment. We have recently launched new products,
including a Medicare supplemental product for our seniors as well. So we
are evolving from a pure HMO into a full-service managed healthcare and
consumer health company. That process began about a year ago and is
under way to this day. We serve about 2.5 million commercial members, in
addition to our 1 million or so senior members. We also have a
significantly-sized and rapidly growing pharmacy benefit management
business, as well as one of the leading behavioral health companies in
the United States as ancillary businesses. TWST: Where do you stand in the evolutionary process? Mr. Scott: We developed and began implementing a new strategy for the
company, one that would evolve us away from a pure-play HMO about this
time last year. So we're about one year or so into the evolution of the
company. In addition, we are about one year into a turnaround in the
financial results of the organization in terms of restoring
profitability of the core HMO business.
Tickers included in this excerpt: PHSY
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