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Company Interview Excerpt
GREGORY SCOTT - PACIFICARE HEALTH SYSTEMS INC (PHSY)
Full article published: 2/2/2002    


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TWST: Can we start out with an overview of PacifiCare Health Systems?
Mr. Scott: PacifiCare is one of the leading managed care organizations in the United States, principally the Western United States. We serve eight states west of the Mississippi River. We are the largest Medicare HMO in the country, serving almost 1 million seniors in a Medicare Plus Choice HMO environment. We have recently launched new products, including a Medicare supplemental product for our seniors as well. So we are evolving from a pure HMO into a full-service managed healthcare and consumer health company. That process began about a year ago and is under way to this day. We serve about 2.5 million commercial members, in addition to our 1 million or so senior members. We also have a significantly-sized and rapidly growing pharmacy benefit management business, as well as one of the leading behavioral health companies in the United States as ancillary businesses.

TWST: Where do you stand in the evolutionary process?
Mr. Scott: We developed and began implementing a new strategy for the company, one that would evolve us away from a pure-play HMO about this time last year. So we're about one year or so into the evolution of the company. In addition, we are about one year into a turnaround in the financial results of the organization in terms of restoring profitability of the core HMO business.

Tickers included in this excerpt: PHSY

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