TWST: Please start with an overview of your coverage universe.
Mr. McVeigh: I cover the business and computer services sector, which is a diverse group that includes several subsectors: staffing, which is primarily employment services stocks and correctional facilities; computer services consists of companies such as Alliance Data Systems (ADS), MasterCard (MA), Visa (V) ; and then traditional business process outsourcing space, which includes Convergys (CVG), Sykes (SYKE) and TeleTech (TTEC).
TWST: As far as staffing and outsourcing, which is the focus for this report, what is your big-picture outlook for the space right now and why?
