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TWST: May we start with a short company introduction
Mr. Lewis: Teneros keeps the end users of Microsoft Exchange attached to the
application during periods of both planned and unplanned downtime of the
production Exchange environment. We built the world's first instant automatic
failover appliance, so that when the production system either is taken down for
planned reasons or fails, we become the production system of record in about
one-and-half seconds and the end users quite literally have no idea that the
production environment is offline. We also built the world's first fully managed
appliance. So, instead of our end users having to patch and update and take care
of our appliance, we have our own network operation center and on a 24/7 basis,
we do all the patching, updating, monitoring, etcetera of our appliances in the
field. If anything breaks, we fix it and quite literally, our customers have no
IT required once they purchase our appliance. TWST: What are the range of capabilities of these appliances?
Mr. Lewis: When we first started, we had an appliance that focused on Microsoft
Exchange and was for 250 users and over the course of the last year, we've
expanded into three dimensions. The first dimension is in terms of capacity.
Capacity is measured in terms of both number of users supported and the size of
the Exchange database that we can support. So today, we have appliances that
support 250, 500, and 750 users with Exchange databases that range from quite
small all the way up to 500 gigabytes or more. So, that was the first dimension
that we've been expanding in. The second dimension was Microsoft Exchange is not
just a point application, it's actually an operating system in many respects
because people invest in and around Microsoft Exchange. So, the second dimension
is we've been adding support for the primary investments that people are making
on top of Exchange and there's three of those areas. The first is mobility, so
many users of Microsoft Exchange have their end users using Blackberry devices
or GoodLink devices or Microsoft ActiveSync devices and so, we now support those
third-party servers when we are the production Exchange server. Many people are
putting in archiving and compliance solutions that are fed from Microsoft
Exchange and so, now today, we support the most prominent of those archiving and
compliant solutions when we're the production Exchange server. The third area is
a lot of the VoIP systems from companies such as Cisco or Aviya use Exchange to
support their unified messaging and so, today we now also support those unified
messaging systems when we are the production system of record. So, we not only
keep the end users attached to Exchange during planned and unplanned downtime,
we keep those end users attached to their mobility solutions, archiving and
compliant solutions, and now their VoIP or unified messaging solutions. So,
that's the second dimension that we've been growing on. The third area is we
built our first appliance to provide what we call application continuity, which
is failures on the local area network at the hardware layer, the operating
system, the application, the database, and the administrative layer. That's
about 99.9% of all failures, but those failures don't actually take your
business down. What takes your business down is a disaster. So, post 9-11, post
these hurricanes and natural disasters, many users have been asking us, "Can you
take your same plug and play appliance technology and put it on the wide area
network so that in the event of a disaster, your appliance in a remote location
can provide the same kind of continuity, but now in a disaster recovery mode."
So, we were gratified to be able to announce just that type of appliance in
October of this year at DEMOfall and we have that technology working at two of
our customers and we'll be shipping probably ten units to early adopters this
quarter and then full general release in early Q1 of next year.
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