Mr. Warren: The company was founded about 13 years ago and, hence, we are considered one of the innovators of electronic signatures. We made it through the bubble in 2000-2001 and survived. I came on board in 2003 with a charter from the Board to restart the company. Therefore, we're a 13-year-old startup.
TWST: What was the situation when you came in and what were the changes
that you made?
Mr. Warren: When I came on board, electronic signatures were perceived
to be an outgrowth of buzzwords like security, identification,
authentication and public key encryption. Electronic signatures were
considered subservient to PKI and authentication. What we've done is
flipped this order. Electronic signature is the last mile in achieving
true end-to-end automation. Electronic signatures eliminates the last
hurdle in the paper process and makes all the previous investment in
technology worthwhile. It releases that potential.
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