TWST: With the recession and impending healthcare program, how is the healthcare
IT industry situated presently?Mr. Close: If you look across the healthcare industry, healthcare technology
vendors and service providers are probably the best-positioned out of any sub-
segment in the healthcare industry to flourish over the next several years.TWST: Why is that?Mr. Close: The reason is obviously the stimulus, part of President Obama's
healthcare reform. The intention is to streamline costs in addition to improving
access or giving access to healthcare to those that are uninsured. Expansion to
those uninsured or underinsured will be possible partly due to the cost savings
expected from adopting healthcare technology, Electronic Health Records that
will streamline the healthcare delivery system.TWST: How will other field segments fare?Mr. Close: Clearly, you have several segments of healthcare IT, the hospital
sub-segment, the physician's office, family practice physicians and the payors.
Clearly, payors have adopted technology to a great degree over the years.
Hospitals clearly have been adopting technology over the years. You can see that
in the size of companies like McKesson (MCK), their healthcare IT division,
Cerner (CERN), which has pretty significant revenues. The least active in
adoption of technology has been the physician's office. Hospitals have been
using financial systems and some clinical systems for a number of years, and in
a lot of cases are in the process of adopting clinical solutions like Electronic
Health Record. They may not be completely there, but have made progress toward
adopting those systems. Contrast this with physicians, where we are talking
about a mom-and-pop business scenario. A lot of physicians practice in small
groups where they are individual doctors or may be a group of two or three
doctors practicing together. These groups have not spent a lot of money on
technology to automate their business.TWST: As the healthcare program from the Obama Administration hasn't been
finalized yet, the requirement details for the components are still up in the
air. What's going on in the healthcare IT industry as they wait for that?Mr. Close: We don't really see any major changes coming out of the Obama health
plan as it relates to healthcare IT. Obviously, the reform is working its way
through the House and the Senate at this time, and we are not sure exactly what
the final bill will look like. Uncertainty that people have with investing in
healthcare today is primarily because we don't know what the final bill is going
to say. With respect to healthcare IT, we do have a known entity with the
stimulus bill that was passed back several months ago. So healthcare IT is not
necessarily dependent on the current healthcare bill as it was funded out of the
ARRA Act, which is the stimulus legislation to move towards adopting healthcare
technology.TWST: What is the supply/demand balance now?Mr. Close: With respect to the stimulus, what is "meaningful use," the
timetables to healthcare technology adoption and the incentives that are being
paid to spur adoption has created questions that have potentially delayed
purchases in the short run, although ultimately we believe will spur adoption
once clarity exists. In our discussion with technology vendors and healthcare
providers, there has been some positive movement in terms of interest, kicking
the tires, people beginning evaluating systems. Despite this, we have not seen a
whole lot of buying or people lining up at the doors of vendors to purchase
systems. I think demand clearly is going to increase over time. I think the
stimulus and focusing on adopting healthcare technology by hospitals and
physicians is positive. And clearly the stimulus is a "hand at the back" pushing
providers to adopt technology. These incentives are real and will positively
impact the demand at some point. Now clearly over the last year, last 12 months,
our economy has gone into recession and it has been pretty volatile from the
standpoint of the financial markets. And there has definitely been hesitancy to
spending a lot of money on new systems. We have seen the budget tightening or
freezes loosen up over the last several months a little bit, and previously
delayed deals may be completed due to better economic situation compared to the
environment in the first quarter. But again, we haven't necessarily seen a huge
positive impact from the stimulus at this point. We do anticipate that you will
have positive movement as we progress through the remainder of 2009 and into
2010.TWST: What do you foresee as the emerging trends when the economy recovers?Mr. Close: If the economy recovers, what is that going to do? That will
positively impact demand as well because doctors and hospitals will feel more
financially sound. If you look at non-profit hospitals, they have investment
income; they get donations. With the bad economy their investments have gone
down. Contributions from individuals in their communities - donations have
probably gone down and negatively impacted their hospital endowments. All this
alters how you operate your business. How much money do you spend on
initiatives? In a bad economy you are going to pull back spending to some degree
on things like technology systems. The stimulus lessens that pressure a little
bit because it's free money. The stimulus incentives allow the physician or
hospital to go out and spend money on systems. In a bad economy the provider
would be pulling back on these purchasing decisions until the economy improves.
Hospitals had a difficult time with the freezing of the credit markets. The
improvement in the credit markets has probably helped hospitals finance the
system purchasing, thus allowing some of the delayed deals we mentioned earlier
close. On the physicians' side, these are small businesses where these
physicians operate in small practices of two to three doctors per group. Because
they are small businesses, they are influenced by the current economy, the state
of their brokerage accounts. They make purchasing decisions for their practice
based on their personal financial situation. They may say, "Oh, I was down 30%,
40% last year like everyone else, so I do not have the money to spend on IT
systems and adopting Electronic Medical Records." The stimulus does help
physicians out if they are able to adopt it in the first year in 2011-2012. They
are going to be getting $18,000 in that initial year, which helps defray some of
the costs. As the economy improves, hospitals, physicians, individual physicians
are going to feel better about their financial standing and be more likely to go
out and start spending on the systems.TWST: As you talk to management, what's your level of confidence at the moment?Mr. Close: The management teams that we talk to are definitely optimistic on the
opportunities going forward based on the stimulus and the incentives for
hospitals and physicians to adopt. You can build very rosy scenarios if you
assume an accelerated level of adoption by hospitals and physicians. There are
not many industries, too, that have a demand scenario or an adoption scenario as
rosy as the healthcare IT sector at this point. Now with that being said, a lot
of the management teams have focused on the stimulus and the opportunities that
exist. Since the turn in the market at the beginning of March, people have
really looked past current earnings, the March quarter and June quarters. We'll
see what happens with the remainder of the June quarter's earnings but today
people have discounted the current environment and really focused in on what
happens in 2010 and beyond.TWST: What is investor interest in this space like?Mr. Close: On investor interest there is good amount of interest related to the
fact that the stimulus is out there for the taking. We have talked to investors
that have not normally looked at healthcare IT. They might be healthcare
investors that are looking to remain invested in healthcare without the risks
associated with healthcare reform that exist in other sub-segments of
healthcare. We've seen generalists beginning to look at the area in an
increasing fashion based on the opportunities of the stimulus. Investor interest
is high from various investor groups. Additionally, technology investors have
gravitated towards the area looking at the opportunities with the stimulus, not
to mention the amount of growth that you might be able to achieve. Tech
investors are still invested in the tech area but playing the health segment.TWST: What are you advising investors to do?Mr. Close: Right now we've been, for the last several months, relatively
cautious on the healthcare IT sector based on the impact of the economic
environment. Despite our cautiousness, the stocks have taken a run upward with
the overall change in market sentiment, with people going towards higher beta
names and, as a result, the healthcare IT stocks have definitely moved to the
upside. Although the economy is improving from the near grinding halt earlier
this year, I still believe this is a challenging business purchasing environment
over the next couple of quarters. We've been telling investors not to chase
these names at this point because some of the stocks have doubled from the lows
of the year. We would look at pullbacks to provide entry points to get more
aggressive on shares. Despite our short-term cautiousness, an investor can build
a favorable longer-term scenario as the stimulus kicks in. Again, investors
should be opportunistic in taking positions in these names.TWST: Are there any stand-out companies that you're encouraging people to
consider chasing?Mr. Close: One name we do like hasn't necessarily moved that much with the
stimulus, athenahealth (ATHN). Athenahealth has consistently gained market share
over that last handful of years. It hasn't necessarily played a roll in the
Electronic Health Records area to date, which is one of the primary components
of the stimulus package. However, over the last year it has rolled out an
Electronic Health Record offering called athenaClinicals. The company recently
announced a nice-sized deal that looks to be the largest in the company's
history. Of note, the deal includes the clinical or Electronic Health Records
component. This is a big statement on athena's efforts in the electronic
healthcare record area. Athena operates as a software-as-a-service, where all
their clients are on the same network. This method is really an efficient way to
roll out the technology to a lot of the physicians who practice in small groups,
one to three doctors per group. These groups do not have a lot of technology
being used in operating their practices. Additionally, they do not have the time
and capital to deal with technology that is implemented on site. These
physicians just want to see their patients; they can turn the record keeping and
billing and collections over to athena. It's a very good company, I think, with
a lot of runway, a lot of good revenue visibility, very safe model.TWST: What about on the hospital side?Mr. Close: At the hospital side, I would say Cerner is pretty well-positioned.
We have a hold rating on Cerner at this time. Cerner has a pretty sizable
customer base, serving a lot of hospitals here in the US. Hospitals have started
the process event prior to the stimulus of implementing computer physician order
entry systems, Electronic Health Records and various clinical technologies.
Cerner is one of the largest players in that area, so they have a pretty
extensive customer base. If hospitals are going to be getting money - and I
think they are eligible for up to $4 million base - and then can get additional
funds based on the number of Medicare discharges that they have, Cerner is well-
positioned to benefit. With Cerner having such a large base, their customers are
going to be receiving funds. To some degree, they probably go back and use those
funds to buy additional systems.TWST: Conversely, are there any names that worry you at the moment?Mr. Close: There wouldn't be any names I have necessarily been worried about. We
look at the stimulus opportunity as a rising tide that can lift all boats. When
customers are going to be receiving money, whether it's hospitals or physicians,
it's a positive scenario for all the major players. I definitely believe that
there is a case here with all the healthcare IT names, that investors can
realize steady revenue and earnings growth assisted by the stimulus. Investors
just need to be careful in terms of where you buy these stocks in our opinion. A
lot of these stocks have had great price appreciation despite mixed financial
results. Investors need to pick points to enter these names. I think you can
make money definitely over the next couple of years in the sector as a whole.TWST: How do you think the healthcare stimulus or the healthcare program
developed by Obama will affect innovative companies in this space?Mr. Close: I wouldn't anticipate that it really negatively impacts companies'
ability to innovate. This is because on a go-forward basis, healthcare reform
should foster innovation because it will be continuously evolving and new tools
will be developed to assist providers in meeting requirements. I do believe that
the leaders will be the public companies, as they have greater access to capital
to bring new products to market. All the major companies should be able to meet
those expectations and requirements.TWST: Are there any companies doing really interesting things at the moment?Mr. Close: Yes, one company. It hasn't necessarily benefited from the stimulus,
but one company, HMS Holdings (HMSY). Their focus is on fraud, waste and abuse
in the healthcare system, primarily in the state Medicaid area. They offer the
federal government and state governments program integrity services that look to
cut waste and abuse in the Medicaid program. On healthcare reform, one of the
cornerstones of healthcare reform efforts is finding fraud, waste and abuse in
the system, combined with cost savings through the adoption of healthcare IT. So
HMSY is a market leader in terms of the fraud, waste and abuse. They are also a
dominant player in reducing the number of errors in Medicaid plans. HMS is in a
great position right now with state governments facing budget shortfalls. The
selling environment for their services over the next several years is favorable,
and it's been a very good performer here year-to-date.TWST: Thank you. (MRR)RICHARD CLOSE
Managing Director, Equity Research
Jefferies & Company, Inc.
520 Madison Avenue, 10th Floor
New York, NY 10022
(212) 284-2300
www.jefferies.com
IT Services >> Analyst Interview >> August 10, 2009
Pending Reform & Emerging Trends In Healthcare It
Richard Close is a Managing Director at Jefferies & Company who covers the
healthcare information technology services sector. FT/StarMine has recognized
Mr. Close as the number-one earnings estimator for the healthcare technology
industry in 2007 and 2009, the number-three stock picker for the healthcare
technology industry in 2009, and the number-one stock picker for the commercial
services and supplies Industry in 2004... More










