TWST: Jason, what has the severe economic downturn meant to Internet business at
this point?Mr. Helfstein: There are multiple facets of the Internet. We mostly focus on
advertising content. There is e-commerce as well. All of that is economically
sensitive, because a lot of that has to do with consumer consumption, whether
it's advertising, which is basically driven by a company's desire to sell
products, or e-commerce, which is driven by consumers actually buying the
products or even content. A lot of the content on the Internet is free, but you
also have purchased content. So effectively, we look at it and we say, "The
Internet is cyclical." The good news is, in some cases, it's less cyclical than
other areas of advertising. Search advertising and e-commerce are both taking
share, so they're not seeing the type of negative trends that we're seeing in
more traditional advertising, but display advertising, for example, probably
will decline in 2009 just as much as cable advertising.TWST: So they're big enough now that they feel some of the pain.Mr. Helfstein: The issue with Internet display advertising is twofold. Number
one, there is unlimited inventory. When you have a lot of players and you don't
get pricing discipline, players will price for share and that's a dangerous
trend relative to other sectors and media where there is really limited
inventory. If you think about traditional television advertising, there are only
a certain number of commercials on the top four networks, Sunday night to
Thursday night and everybody wants it. So there is kind of a limitation to it.
Number two, the Internet, for all its metrics that we haven't searched which
are very positive display advertising is really unproven. Effectively, they're
like glorified billboards. People see them but most people don't click. The
click-through rate I believe is less than 0.1% and getting worse. So the
question is a matter of what the impact is. Somebody saw your banner ad. Did
they do anything? It's the same argument with a billboard outdoors. So you're
really seeing a bifurcation. You have search advertising, which is very
measurable. An advertiser only pays if somebody clicks. That is measurable so
you can make an argument, it's kind of the least waste in media. Then you go to
the other end of the spectrum where it's really unmeasurable and you're guessing
as to what that impact is. In an ad recession, advertisers want to spend less
time guessing.TWST: There's not much price discipline at this point?Mr. Helfstein: Correct. There is a certain amount of premium inventory, whether
it's Yahoo! (YHOO) or someone else's. The home pages are the major portals or
the major verticals within the portals, so it's a Yahoo! Finance or premier
sites like ESPN and FOXSports, and certain areas where you know people are
going. They can say, Look, we've got a lot of whatever and we sell that
ourselves. Meanwhile, you've got a lot of sites that give their inventory to ad
networks. There are a lot of ad networks that have sprung up in the last several
years and, to be honest, everybody wants the premium inventory. So number one,
the starting point is that there is very limited ad discipline among the
networks. But number two, if Yahoo! can lower price to gain a bit of share, I
think they're going to do it and we think they are doing it. For example,
you'll see display advertising, we believe, probably down 5% to 10% this year
and Yahoo! will be better than that.TWST: Within the context of the Internet, if they're better than the average,
who is losing share? Is it the smaller players?Mr. Helfstein: Yes. It's the non-premium Websites and then the ad networks that
serve those Websites. If you're a smaller Website, you probably don't sell your
own advertising, while the big sites do sell their own, but they also offload
some of that to ad networks. So, for example, EPSN, I don't know the exact
percentages, but they will sell their home page in probably the initial landing
pages on the football, hockey, etc., but depending on how deep you go into it,
they may give what's typically called run-of-site inventory, the banners, the
ads on the bottom or the ads on the pages that don't get as many hits, they may
give those to an ad network and that ad network acts as a reseller and is likely
not to have the pricing discipline, because they're selling tonnage. They have
to be able to walk in and say, "Advertiser, we've got a great deal for you," and
they say, "But if premium stuff is on sale, you'd better really be on sale."TWST: So it falls down the food chain?Mr. Helfstein: Right, it's a trickle down. Then on the search side, you've got
Google (GOOG) with roughly 70% market share and they don't really set the price.
It's an auction model, so the advertisers choose what they want to pay. They may
decide what the minimum bid is, but ultimately the model speaks for itself. So
depending on the demand and supply every day, that price is moving around. So is
there weakness? Are there weaker key words? Right now, absolutely, because the
majority of Google's clients are still medium and small businesses and you would
imagine they're being impacted by the economy. That being said, there are
advertisers we believe who are then saying, "Okay, we just saved X% on a
keyword," and they're then reinvesting that in volume growth or buying more
keywords, basically to try to take share.
Then the question in search is going to be, at what point are you pushing on a
string? As long as there are customers who aren't shopping in bricks and mortar
and are buying online, you can justify search to try to drive e-commerce.
Secondly, if you think you can take share again, you can justify it. The
question is, do things get bad enough in the economy that people just aren't
shopping you have a significant deceleration in people shopping online. I
think Amazon.com (AMZN) gave first quarter guidance of 9% to 19% revenue growth.
It's a pretty wide range.TWST: But it is still growth, which is different from other advertising spaces.Mr. Helfstein: Correct. Remember, Amazon is not advertising, it's e-commerce,
but the point is, Google should be some derivative of that, one would imagine.
Hypothetically, Amazon is some kind of proxy for e-commerce and you have a lot
of smaller players using Google to drive their traffic, while a lot of Amazon's
traffic is organic. People go right to Amazon.TWST: Are there any big changes taking place in this space other than price? Are
we beginning to see some clear directions?Mr. Helfstein: Not really. I mean, some of the issues that we had, maybe they
are thought out more deeply or are addressed. For example, you have Time Warner
(TWX) owning AOL. Time Warner isn't split off the cable business, so AOL was
more of a rounding error when it was part of that conglomerate. Now that Time
Warner is a smaller entity, ex the cable business, AOL matters. Given the
recession, there is pressure on AOL's business, more pressure than there
otherwise would be, so it probably increases the pressure for them to decide
what to do with that business keep it, sell it, merge it, who knows? Same
thing with Yahoo!. Their display business is under pressure. Again, I think
they'll outperform, but their display business is under pressure. And while the
majority of the press attention for Yahoo! has to do with what's going to happen
in Microsoft (MSFT) is there going to be a search deal, etc.? the bigger
issue facing Yahoo! is, how do they turn display into more than glorified
billboards? I think the way you do that is by expanding your ad network so you
can do more behavioral advertising legitimately, using cookies, which is, for
now at least, an accepted practice, and effectively it makes the ads more
targeted to the users. But by doing that, I believe they've got to expand the ad
network, expand their reach, and that justifies perhaps fitting together with
AOL or trying to do a display deal with Microsoft where they get the MSN ad
network traffic.
Those are the types of decisions that the Boards are probably spending more time
thinking about, just because the business is under pressure. For example, Google
has never managed costs before. We've all read about some of the things that go
on at their headquarters that make it the fun place to work and all the perks.
Well, now they are rethinking what they really need. They've always encouraged
their employees to spend a decent amount of their time on pet projects, and then
they also go after projects of the future that they can't tell you what the
revenue opportunity is. And because of the pressure on the top line, they are
rethinking those things. There's plenty of innovation I'm sure still going on,
but if something can't generate revenue in five to seven years, based on some
plan, do you really need it? I think those are the types of decisions that they
are making. So you're seeing them reducing headcount and reining in expenses,
and I think that the recession is forcing Google to focus on its margins when
it's never really done that. Margins were an output of whatever revenue was, and
costs were, and now I believe they're managing that more closely.TWST: Is that going on throughout the industry, where companies are becoming
much more directed in terms of R&D?Mr. Helfstein: The smaller companies have always been somewhat margin focused.
If I take two of the small companies we cover, Move (MOVE) and The Knot (KNOT),
part of what a lot of these companies needed to do was kind of revamp their back
end and when they were done, then say, "Okay, how can we now get this to scale
and get our margins up?" Move has identified $20 million of cost savings, and
relative to their profits last year, that's very significant. As a result,
that's a company, regardless of what the top line does, whose EBITDA should grow
in 2009 just because of the cost savings. It's more dramatic because it's a
smaller company. But you want to be able to say, "Look, we grew earnings during
the recession." There are not a lot of companies that are going to be able to
say they did that.
The Internet companies are probably just as well poised to do that as any other
industry. I haven't done the analysis yet, but I'm curious as to how many
companies with a market cap of over $50 billion will grow earnings in the first
quarter. I think S&P earnings consensus is down 13%, and last year earnings were
impaired by financial write-offs. If you adjust that out, does that mean S&P
earnings are going to be down roughly 20%? If Google can grow at all against
that, that's pretty impressive, and there are probably only a handful of
companies that can cite that statistic.TWST: This is a period where cash is king. Is this space in pretty good shape
from a cash perspective?Mr. Helfstein: Yes. Most of these companies have net cash. If I just look down
at my coverage list, none of the Internet companies have debt. They're all in a
net cash position.TWST: That's a sharp change from a couple of years ago where everybody was
scrounging for cash.Mr. Helfstein: Technology companies have always wanted to have cash for their
investments, but when we went through the 2002 correction or recession or
whatever you want to call it, display advertising got hit much worse than
anybody thought at the time. As a result of that, you've had companies that have
just been much more conservative about their balance sheets, even through the
bull market. They really never levered up to buy back stock or do anything like
that. They always maintained their strong cash positions. Not that the cash is
helping them, because, again, most of these guys don't issue dividends, they're
not buying back stock in most cases, but they're not worried about their
liquidity or having to raise capital in a difficult market.TWST: So this leaves them in pretty good shape?Mr. Helfstein: Yes. If I look at their counterparts in the traditional media
sector, there are companies where people are questioning their viability because
of their debt and depending on how long the recession lasts, the banks could end
up owning the assets. That's really not an issue for the Internet industry in
most cases.TWST: As we look out over the next couple of years and as we get through this
downturn, are there any apparent new trends or directions that are going to
drive this space, or is it going to just be refinements of what we already have?Mr. Helfstein: I think search on the desktop will kind of stay what it is.
Google is likely to remain the market leader. I think you'll continue to see
them innovate. The question will be, can they take their leadership on the
desktop and transfer that to the mobile? I think so far they've got a pretty
good head start. Now part of that's going to be, as the 3G networks, the
advanced networks are built out around the country and smart phones become more
widely used, they can only move as fast as the platforms available. But the next
big opportunity for Google is on to the mobile.
And like I said, for companies that are very display focused, like Yahoo!, the
question is going to be, can they make display advertising more relevant? I
believe the way to do that is through some kind of opt-in behavioral targeting.
They've already tried contextual advertising and it hasn't proven to be any kind
of secret sauce to make advertisers think it's more effective.
And networking we cover News Corp. (NWS), which owns MySpace, and you've got
Facebook that's still private. I think nobody disputes that social networking is
here to stay; however, no one has really found the way to monetize it. It
doesn't really scale from an advertising standpoint. The only guys who have been
successful is where somebody has created, like Coke, a personality on Facebook
and then people make it their friend. But that doesn't cost much. In fact, it's
potentially free. So the question is going to be, can somebody come up with a
way to make social networking have a viable revenue model? It makes you wonder,
does social networking over time start to display things like e-mail and instant
messaging and so forth?
And then when we look at some of the smaller niche companies, the question is,
does somebody try to roll up the verticals, whether it's finance, real estate,
home, insurance, weddings, health, I mean, even local? Do you see these
companies rolled up? Because the truth is, there is a lot of commonality in the
back end and on a national basis, you can leverage that from the sales force.
Now, one could argue some of the local sales forces going into specific
verticals, but I think that's something that we've always thought.
Also, the last piece is analytics. comScore (SCOR) is what we cover in the
analytics space. The truth is, what makes the Internet great is all the data you
can get from it and how you use it, and we really think that while that stock
has been punished during the bear market, there is scarcity value to what they
do, and we think people will really appreciate that as we come out of the
downturn, as they second-guess how they're spending their money in advertising.
The majority of money is still in traditional advertising and they're trying to
cut back their overall spending, yet they're trying to improve their
effectiveness. The way you do that is by analyzing and finding more effective
ways to advertise. We think the analytics companies are a big part of that.TWST: Are we going to see significant consolidation in this space as we get
through this period?Mr. Helfstein: I think you'll see consolidation with the private companies. With
the public companies, the only consolidation I could really see is if somebody
wants to roll up some of the smaller vertical players, but so far nobody seems
to have an interest to do that. Maybe you'll have some of the media companies
realize, "Okay, we need more online presence, and it's easier to buy than to
build." But I think you've got a lot of private companies that will probably
have trouble. The IPO prospects won't be what they thought they were, and while
they might be able to continue to get private capital, their exit strategy is
probably less of an IPO and probably more to sell to a larger company. So you'll
see consolidation, probably among companies that most people haven't heard of,
smaller private companies that are coming up with new technologies and so forth.TWST: Are the big guys looking for some of these smaller players or are they
sitting on the sidelines and guarding their cash?Mr. Helfstein: We think Google by the end of 2009 will have roughly $25 billion
of cash. So they could spend a few hundred million, no big deal. But a lot of
these companies have been focusing inward. They've tried to run their businesses
as best they can in a recession and really haven't been focused on acquisitions.
Probably not in 2009 but in 2010, once there is bit greater visibility in the
economy, you probably will see some of these smaller private companies taken out
by the larger companies.TWST: But it's further down the road?Mr. Helfstein: Yes. Part of it, like with Yahoo! for example, is that they have
to address their display business. So if they have an opportunity to do
something with AOL, you can imagine that that will happen before they go and buy
some smaller company. I think it's manage your business, do some of the larger
things that you think you need to do, and then as you get out of this, start to
build your target list and see what's available at what price. Part of it too is
the longer we're in a bear market, the lower the purchase price is. If you're an
acquirer, from an acquisition standpoint, the bear market is helping you,
because it's lowering the seller's expectations.TWST: As you talk with investors, what's the interest level in the space? What's
the concern?Mr. Helfstein: I think there is always interest in Google. You have a large cap
growth company there just aren't a lot of them out there anymore. So there is
always interest in Google and Yahoo!. I think people just want more clarity on
what the new CEO's outlook for the business is and her strategy. So I would say
whenever you hear talk about Microsoft or there was chatter about changes over
there, you get focus. Again, I think there is good interest in the analytics
space. Right now, where there is limited interest is in the kind of smaller cap
display advertising; investors acknowledge that that's going to be the most
cyclical within online. Right now, investors have a bias more to the bigger cap
companies right now, where there is more liquidity and they can get in and get
out.TWST: So it really reflects the market rather than what's going on in the
industry?Mr. Helfstein: Exactly.TWST: What are you telling investors to do at this juncture?Mr. Helfstein: Our overall view has been trying to basically pick the companies
that you think will be more resistant and will come out stronger. We've been
recommending Google. The longer the economy stays weak, the more downward
pressure is put on earnings estimates. That being said, we still see Google
growing this year from a top-line standpoint, and we think they've got low-
hanging fruit as far as the margin. There is a very small group of large cap
companies that will grow earnings this year. So we like Google from that
perspective, we like the analytics sector, again with comScore growing. It's
hard to find technology companies growing this year. We do still have a positive
recommendation on MOVE just because it's exceptionally cheap at about 1 times
EBITDA, but we acknowledge that that's probably not right now where people are
focused on because of the liquidity concerns we've talked about.
We also cover traditional media, and we try to focus people more toward the
services side of the business where it's less advertising driven and the
margins, the costs are more variable, so they can cut cost out as things remain
weak. We've just tried to kind of limit where we think people should invest,
until you get better visibility on the cycle. The truth is that valuations fell
well below where people expected, less in media but just overall. Investors
rightly so have been hesitant to buy stocks on valuation alone. They want to see
stability to earnings, so not cutting earnings each quarter, and they also want
to see what type of path they have for coming out.TWST: As you look at Google longer term, where are their growth opportunities?Mr. Helfstein: First of all, roughly half of Google's revenues are
international, so that's still a significant opportunity. Meanwhile, one could
argue that the US desktop search may be maturing; everybody you know uses Google
basically. Internationally, you are still under-penetrated from a computer
standpoint, and some people speculate in some companies, you may just skip PCs
and go right to the mobile, but that's still an opportunity for them. At the end
of the day, Google's expertise is organizing information for you to find it,
basically helping you find information, whether it's desktop or mobile. So
that's still a significant opportunity. I think they continue to provide tools
to advertisers to fine-tune how they use search, so there's probably further
opportunity there. There are newspapers that are going to go out of business or
will stop delivering newspapers Monday to Thursday and there may only be weekend
newspapers. Those advertisers, the local advertisers, will have to find another
way to advertise. They're already spending on Google, but it probably gives them
the opportunity to spend more on Google.
Then, Google going with Android, their mobile software platform who knows what
will happen there? Does Google go anywhere with cloud computing? That's
effectively giving smaller businesses access to supercomputing power and so it
sounds like you rent the space but the question is still, what's the revenue
model for that? But I think the core business for Google is still healthy and
there are growth opportunities and that's why we continue to recommend the
stock.TWST: In the analytics space, is comScore the name of choice at this point? What
sets them at the top of the list?Mr. Helfstein: There are not that many in the space. I mean, there is Omniture
(OMTR), which we used to cover. But really with comScore, in addition to their
providing information about how many people go to what Websites, and they also
have e-commerce data as far as how people are using the Web, they're more and
more getting into effectiveness tools. So they can actually help their clients
figure out whether or not what they're doing works. I think that's pretty
invaluable. If they have a 50%, 55%, 60% market share in the core business,
their market share in the ad effectiveness space is very small right now. So
that's an opportunity. Plus, 85% of comScore's revenues are in the US, so only
15% is international. So if I looked at Google, if Google is 50/50, not that I'm
predicting comScore is going to go to 50/50, but it would seem like comScore
definitely has further to go internationally, given that most of the world's
Internet users are not in the United States. And they do do that tracking
internationally. It's just a question of scaling that business, when they open
up international offices.TWST: So they're well positioned for the longer term?Mr. Helfstein: Correct.TWST: And the other one you touched on was Move? What's the appeal there?Mr. Helfstein: Move owns Realtor.com. They're the leading real estate Website by
a significant factor. They've made a number of changes over the last two years
to position the company much more aggressively from a content Website standpoint
and they have an exclusive relationship with the National Association of
Realtors (NAR), which basically gets them the best data. So really if you're a
consumer and you're looking to buy a house, that's the place you go. They've got
very strong relationships with agents and brokers around the country, and while
all the listings are free, they then try to convince those agents and brokers to
kind of upsell. They also have the leading CRM or client relationship management
software for real estate brokers and agents, and I think there is an opportunity
for them to tie that into the Website. So just like Google, you only pay, as in
advertising, if somebody clicks, you can track the effectiveness, and I really
believe there is an opportunity for that to happen over the longer term in the
real estate sector with Move's Website. In the short term, are they feeling pain
because of the real estate cycle? Of course, but in the most recent quarter, the
core part of their business was down just a few percent, and that's pretty
impressive, given what's going on.TWST: Is there anybody else in that space or are they really the dominant
players?Mr. Helfstein: Publicly traded consumer focused, they're the only one. There is
ZipRealty (ZIPR), which we don't cover, but that's more of a real estate broker
as opposed to a listings content business. And then the competitors Zillow and
Trulia are private.TWST: So it's about the only game in town?Mr. Helfstein: Yes, it's the only game in town from that perspective. Like I
said earlier, they've identified a significant cost savings moving into 2009. So
no matter what happens, we see significant growth for them from a cash flow and
an earnings standpoint, and we also expect to see some interesting creative
things from them on the content side.TWST: Is there anybody in this space that won't make it through this downturn,
Jason?Mr. Helfstein: Nobody that we cover. I can't talk about companies that I used to
cover, but all the companies we cover are all net cash, generate free cash and,
in most cases, whatever issues they're facing are really more cyclical and not
secular.TWST: Thank you. (TJM)Note: Opinions and recommendations are as of 3/27/09.JASON HELFSTEIN
Oppenheimer & Co. Inc.
125 Broad Street
14th Floor
New York, NY 10004
(212) 667-6433
Internet Services >> Analyst Interview >> April 20, 2009
Internet Advertising Content & E-commerce
Jason Helfstein
Jason Helfstein is an Executive Director and Senior Analyst at Oppenheimer & Co.
Inc. who has covered the broadcasting and media sectors since 1997. He joined
the firm in 2002, and previously, he worked at Salomon Smith Barney in the
Institutional Investor-ranked broadcasting and cable research group with a focus
on television, radio and outdoor companies... More










